The Peterborough Theatre Guild is committed to respecting the personal information of all the organization’s patrons, members, donors, volunteers, board of directors, web-users and other stakeholders. In order to protect the privacy of our patrons, members and supporters, the Guild has the following policies:
Collection of Information
The Peterborough Theatre Guild (‘the Guild’) collects personal contact information (name, address, phone and e-mail address) and accepts credit card/cheque payments only from members, patrons, donors, supporters and others who have actively shown or are likely to show an interest in the organization. In addition to the collection of information identifying individuals, the Guild may also collect composite tallies of website page views, search terms, and other traffic information useful for improving the design and content of our website. This composite information does not identify individual website users.
Storage and Retention of Information
Personal information is stored in our database(s) and in hard copy files. Only authorized theatre personnel as set out in the Guild’s operating policies* have access to this information. Personal information that is no longer required to fulfill the stated purpose for which the information was collected and used will be destroyed or made anonymous.
Use of Information
The Peterborough Theatre Guild uses personal information for the purposes of better serving our patrons and expanding our community of patrons. Primarily, the uses of information for these purposes include:
- mailings (by mail or electronic) and phone calls to provide information about tickets, memberships and donations
- mailings (by mail or electronic) and phone calls to thank supporters and issue tax receipts
- mailings (by mail or electronic) and phone calls to invite members, patrons, donors, supporters and others who have actively shown or are likely to show an interest in the Guild to special events
- mailing of newsletters
The Peterborough Theatre Guild is committed to using personal information in a respectful way to provide patrons, members, donors and supporters with information about the Guild that we believe will be useful to them.
If an individual requests that his or her personal information not be used for one of these purposes as noted above, or for any other purpose, that request will be honoured. The individual’s account will be updated accordingly.
Disclosure of Information
The Peterborough Theatre Guild does not transfer the personal information of subscribers or donors to any third party without consent except where another organization is contracted by the Guild to process mailings or fill ticket orders. In these cases, steps are taken to ensure that the third parties provide the same level of protection for the information as the Peterborough Theatre Guild. The Guild does not disclose, sell, trade, or rent personal information to other organizations or individuals.
Questions or comments regarding this policy, or the administration of privacy legislation at the theatre may be directed to:
Peterborough Theatre Guild
364 Rogers St
Peterborough, ON, K9H 6X3Phone: 745-4211